Privacy Policy

We totally understand that you might have some questions for us. Here are some common ones we see. If you still have questions feel free to reach out to us.

Introduction

At EvalGenie, your privacy is of utmost importance to us. We are dedicated to protecting your personal data. This Privacy Policy provides insights into how we handle your information, from collection to use and disclosure. Additionally, we detail the rights and options you have concerning your data.

User Responsibility

We prioritize operational security. We urge users to refrain from inputting any sensitive, classified, or operationally critical information on our platform. It's essential to recognize that we might store some of the provided information to enhance our services. As such, exercise caution and avoid submitting any personally identifiable or sensitive operational details.

Information Collection and Use

We collect several forms of information for various purposes to provide and improve our services to you.

Personal Data
  • Name, Gender, Contact Information
  • Rank, MOS
  • Account Activity
Cookies and Tracking Data

We employ cookies and related tracking methods to monitor interactions on our website and retain specific details. Cookies are data files that might contain an anonymous distinct identifier. These files are transmitted from our website to your browser and then saved on your device. We also utilize other tracking mechanisms, such as beacons, tags, and scripts, to gather, monitor, and enhance our service.

Use of Data

EvalGenie employs the gathered data for multiple objectives:

  • To deliver and sustain our offerings
  • To inform you of modifications to our services
  • To enable your engagement in interactive components of our services upon your discretion
  • To offer client assistance
  • To collect insights and valuable feedback to enhance our offerings
  • To oversee the consumption of our services
  • To identify, avert, and resolve technical challenges
Disclosure of Data

We might share your personal data when we genuinely believe it's essential to:

  • Meet legal requirements • Safeguard the rights or assets of EvalGenie
  • Probe or prevent potential misconduct related to our services
  • Ensure the safety of our service users or the general public
  • Guard against legal repercussions
Retention of Data

EvalGenie will maintain your personal details for a maximum period of 2 years, aligned with the objectives outlined in this Privacy Policy. Beyond this time frame, we commit to erasing or anonymizing your data. We will keep and utilize your data as needed to fulfill our legal commitments, settle conflicts, and uphold our agreements and guidelines. Additionally, we reserve the right to use the data you provide to train AI/Machine Learning models, aiming to refine and amplify the caliber of our offerings.

Security of Data

Your data's safety is of utmost importance to us. Every piece of personal information you share is housed in a secure, encrypted database, and we employ protected connections (HTTPS/SSL) for data transmission. Yet, it's essential to recognize that no electronic transmission or storage method offers complete security. While we endeavor to leverage widely recognized protective measures for your personal data, we cannot promise infallibility. We advise users to exercise caution, particularly when using our services on public or unguarded networks.

Children's Privacy

Our offerings are not intended for those below the age of 18 ("Minors"). We do not deliberately gather personal data from individuals under this age. If you are a parent or guardian and discover that your minor has shared personal details with us, please reach out to us at support@evalgenie.com. Should we learn that we've obtained personal data from minors without confirming parental approval, we'll act to eliminate such information from our systems.

Additional Services and Data Processors

Google Analytics Leveraging Google Analytics, we delve into the nuances of user interactions with our platform. This holistic understanding drives us to continually refine and optimize the experiences we offer. Google Analytics employs cookies for these tracking measures. Should you prefer to sidestep Google Analytics' tracking, there's a dedicated opt-out browser add-on available on Google's principal site.

Amazon Web Services (AWS) For a robust and reliable digital presence, our platform is anchored on Amazon Web Services (AWS). The data we amass might find its domicile within AWS infrastructure. Rest assured, AWS's commitment to data security is uncompromising, adhering to premier standards. Delve deeper into their stance on data security via the AWS Data Privacy FAQ on AWS's official site.

OpenAI API To drive excellence in generating performance analytics, we harness the prowess of the OpenAI API. A key clarity - OpenAI abstains from leveraging the data relayed through their API for any model evolution. Furthermore, they neither retain nor assert rights over this data, much less share it. On our side, specific content might be archived, but solely when it's instrumental in elevating our services or as circumscribed within this directive.

Changes to This Privacy Policy

From time to time, we might refresh our Privacy Policy. Whenever we do, we'll ensure the updated policy is accessible on this page. For your own peace of mind, it's wise to revisit this Privacy Policy occasionally. Please note, any modifications to this policy become binding the moment they're published here.

Contact Us

If you have any questions about this Privacy Policy, please contact us.